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Frequently Asked Questions

Learn About Electric Car Charging

Topics:

Charging At Home

14

Commercial Charging

8

Xpress Install

3

Charging At Home

A: Given the current challenges we face, Advanced Supply Inc has taken steps to ensure the safety of our employees and customers. Using guidance from the CDC and OSHA we have implemented their recommendations including but not limited to specific hand washing procedures, wearing gloves, face masks as well as boot covers when indoors. Safety has and always will be our number one priority. We are ready and willing to make additional accommodations where needed so don’t hesitate to reach out to us to discuss further. Thank you for your understanding as we look forward to working with you. Read more about Advanced Supply Inc response to COVID-19.

A: Yes! Smart Charge America is proud to parter with Synchrony Financial to offer monthly payment options to our customers. Customers can pay for their electric car charging station and installation with convenient monthly payments, and 0% interest is available! Synchrony is one of the nation’s premier consumer financial services companies. Learn more and apply here.
A: In some cases, yes, but again, it depends if the manufacturer of the charging station produces that plug-in connection for the type of dryer outlet. There are over 12 different dryer outlet configurations, so be sure to tell your Smart Charge advisor which one you possess. All car charging stations must be run on a dedicated circuit. Smart Charge America’s master certified electricians are qualified to determine if your electric system meets the requirements for your specific charger.
A: When you speak with your Smart Charge advisor they will advise you on what incentives are available to you.
A: Complete our “Get A Quote” form, hit submit and that’s it, it’s that EASY! The form will provide me your contact information and what is needed for me to provide you an accurate estimate.
A: Vehicle manufacturers recommend that you plug in your vehicle any time you are parked. This allows you to maximize your range as well as the life of the battery. Some utilities do offer time-of-use rates meaning it may be more cost effective to charge during off-peak hours to save on electricity costs. Check with your local utility to determine if this is available.
A: Each installation is unique and varies among customers. The price of installation is influenced by factors such as the age of your home, the location of your charging station, utility involvement, permitting costs, etc. Fill out our quote request form to get your free customized quote today.
A: Our thorough electrical evaluation of your home includes a load calculation. Your load calculation is designed by National Electric Code (NEC) to ensure we are not overloading your electric system.
A: That entirely depends on how much you drive. For example, a Tesla Model S that drives 40 miles per day will average 13.2kWh of electricity used. With the national average cost per kWh of $0.12 that would come to a total of $1.58 per day. Your advisor can give specific numbers based on your car, driving habits and local electric costs.
A: Most car batteries can be fully recharged using a Level 2 home charging station in as little as 2-3 hours. With a Level 1 home charger it can take between 15-84 hours using a dedicated household outlet. Your advisor will give you estimated charge time based on your specific car and selected charger.
A: There are more than 80 home charging stations available on the market today. Our thorough process takes into consideration many factors including the car, parking location, cable length, future growth, internet connectivity and electric utility pricing. Once complete your advisor will walk you through our recommendations and what we believe to be the ultimate charger for you.
A: Having intimate knowledge of every plug-in vehicle and home charger on the market, your advisor will help you determine the best charging solution for you. Our thorough process takes into consideration many factors including the car, parking location, future growth, internet connectivity and electric utility pricing. Your highly knowledgeable advisor will walk you through our process including an evaluation of your electric system to ensure you have the required electric capacity for your new charger. We utilize commercial grade materials and quality craftsmanship to ensure that every installation meets and exceeds all standards. We are the only company that puts a 3-4yr warranty on our work.
A: When it comes to electric appliances, car chargers are unique. When you plug in your car the charger will be drawing the maximum power available for many hours. This type of continuous load requires a specialized design in order to provide optimal performance & long term reliability. Additionally, specialized knowledge of the car as well as the charger is essential to ensure long term compatibility.
A: 90% of charging happens at home. Home chargers offer extremely fast charging times, up to 10 times faster, as opposed to a regular 120V outlet. Freedom to drive anywhere at any time without being concerned with finding a commercial charging station. Imagine the safety, reliability and convenience of having your own personal fueling station in your garage.

Commercial Charging

A: Given the current challenges we face, Advanced Supply Inc  has taken steps to ensure the safety of our employees and customers. Using guidance from the CDC and OSHA we have implemented their recommendations including but not limited to specific hand washing procedures, wearing gloves, face masks as well as boot covers when indoors. Safety has and always will be our number one priority. We are ready and willing to make additional accommodations where needed so don’t hesitate to reach out to us to discuss further. Thank you for your understanding as we look forward to working with you. Read more about Advanced Supply Inc response to COVID-19.

A: Yes! Smart Charge America is proud to parter with Synchrony Financial to offer monthly payment options to our customers. Customers can pay for their electric car charging station and installation with convenient monthly payments, and 0% interest is available! Synchrony is one of the nation’s premier consumer financial services companies. Learn more and apply here.
A: The difference between the levels of charging stations is the rate of charge or the power delivery rate of the station. That translates into the amount of time it will take for people to charge their car. To determine which level is most appropriate for your situation your Smart Charge Advisor will consult with you on which is best based on your property and customer needs.
A: Yes, we have solutions that can charge every plug-in vehicle on the road.
A: When you speak with your Smart Charge America Charging Advisor they will walk you through this based on your location.
A: Electric car drivers will live where they can charge. As more apartment and condominium residents switch to driving on electricity, they need a convenient, reliable way to charge their cars at home. Attract and retain high value, green-minded residents Increase average rent and property value Meet emerging state and city regulations Improve your green standing and meet sustainability goals, e.g. LEED certification

A: Advanced Supply Inc provides flexible car charging solutions to meet all kinds of business needs. Whether your plan is to offer charging to employees, customers, tenants, or to all of the above, Advanced Supply Inc  can help.

A: Electric vehicle numbers have increased ten times in the last four years. Electric car drivers choose their destinations based on the availability of electric car charging and they tend to base their routines on those destinations, so they can charge the car while they shop and dine. EV charging helps your tenants attract new customers, and build a steady revenue stream from repeat buyers with higher spending capacity. EV drivers also prefer companies that offer workplace charging as a benefit.

Xpress Install

A: A customizable digital design feature which allows our customers to confirm the Scope of Work needed to get their EV home charger installed. The feature also enables our customers to suggest their preferred installation date/time of which we’ll do EVerything in our power to meet, while enabling an instant payment feature to confirm their installation. The concept behind the design was derived from our customer base looking to get in and out of the exhausting process for installing an EV home charger. No haggling, no confusion, no red tape, no bait & switch, no problem. We hope you enjoy the experience and welcome any feedback.
A: Less back and forth. You enter the information requested for submission and we just show up and get the job done for you. No haggling, no confusion, no red tape, no bait & switch. If you don’t like it we’ll refund you for your entire order, no problem. Again, our full focus is on driving down the cost of installing your EV charger. Our mission is to install more chargers FASTER and this feature allows us to do just that. By doing so, we are doing our part to transition the world to a sustainable energy future. We hope you enjoy the experience and welcome any feedback.
A: Take a look a gallery of our home electric car charger installations. 99% of our home installations are post-construction builds. EVery home is laid out differently and EVery home is wired differently. What does that mean? We simply don’t have the luxury of running our 240V electric lines through newly framed studs of your home like we would if we were installing during your home’s initial build and EVery installation is a custom one. Most of our installations involve us installing conduit on the walls/ceiling of the garage. Using this technique is extremely common in the electric renovation world and quite pleasing if done right. Since 2007, we’ve installed tens of thousands of home EV chargers and with that experience and knowledge comes the birth of this program. We hope you enjoy the experience and welcome any feedback.
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Locations

Locations

Advance Supply Inc
Warehouse MN
7500 Golden Triangle Dr
Unit C8
EDEN PRAIRIE, MN 55344
844.209.0001

Office
6065 Roswell RD Ne
ste 450
Atlanta GA 30328

Warehouse GA
1650 Marietta Blvd NW
Unit D12
Atlanta GA 30318
678.272.1115

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